About duties and taxes (FAQ)


Why do I have to pay duties and taxes?
Duties and taxes are fees imposed by the country's customs authority on goods from other countries.
How are duties and taxes calculated?
Duties and taxes differ for every country and are determined by each product's origin, material composition, use, and final destination.
Will I have to pay additional fees upon delivery?
Yes, you may depending on your country's tax laws.
For UK customers
No, all necessary duties and taxes are collected at the time of purchase. You will not owe any additional amount upon final delivery.
Do you refund duties and taxes?
We cannot refund duties and taxes for returns on orders. You may be able to apply to your local customs authority for a refund for any returned products.